You can reschedule your Global Entry interview — change the date, time, or enrollment center — directly in your Trusted Traveler Programs account. Here’s the step-by-step process for 2026, what to avoid (like no-shows), and how to grab a new slot when openings disappear in seconds.

Can you reschedule a Global Entry interview?

Yes. You can change your Global Entry interview date, time, or enrollment center as long as your application is still active and you cancel before your scheduled appointment. CBP does not charge a rescheduling fee — your $100 application fee stays with your application. The catch: once you cancel, you need to book a new slot, and in 2026 open slots at popular centers are scarce and often claimed within minutes. So it pays to know exactly how to reschedule and how to secure a new appointment quickly.

Step-by-step: how to reschedule

Step 1: Log into the Trusted Traveler Programs site

Go to https://ttp.dhs.gov/ (or ttp.cbp.dhs.gov) and sign in with the email and password you used for your Global Entry application. Open your application and confirm it shows “Interview Scheduled” (or similar) with your current appointment details.

Step 2: Cancel your current appointment

In your application dashboard, find the option to cancel or reschedule your interview. Select cancel and confirm. The system will remove your current appointment and free that slot for someone else. Save any confirmation message or email you receive. Important: do this only when you’re ready to book a new slot — or when you’ve already secured one (see below).

Step 3: Schedule your new appointment

After canceling, return to the appointment scheduling section. Choose your preferred enrollment center (you can switch to a different location), then pick an available date and time. Complete the booking and confirm. You should receive an email confirmation with the new appointment details. Add it to your calendar immediately so you don’t miss it.

Rules and deadlines

• Reschedule anytime before the appointment. You can cancel and rebook as long as it’s before your scheduled interview. Same-day cancellation is typically treated as a no-show — avoid that.
• No fee for rescheduling. CBP does not charge extra to change your appointment. Your original $100 fee remains valid.
• You can change date, time, and/or location. You’re not limited to the same center; you can select any enrollment center with availability.
• Don’t no-show. If you miss your appointment without canceling in advance, your application can be terminated and you won’t get the $100 back. You’d have to reapply.

Finding a new slot (slots go fast)

In 2026, appointment availability at many enrollment centers is tight. When someone cancels, that slot often reappears in the scheduler within a short time — and gets taken by someone else within minutes. If you’re rescheduling and need a new slot quickly, you have a few options:

• Check the scheduler often — especially early morning, late evening, and right after weekends (when people cancel trips or change plans).
• Consider multiple centers — if you can travel, look at nearby or less busy locations. See Global Entry wait times in 2026 for which centers tend to have shorter waits.
• Use an alert service — a monitoring tool can watch for new openings at your chosen centers and notify you the moment a slot appears, so you can log in and book before it’s gone. You still book through the official TTP site; the service just tells you when to act.

What if you miss your appointment?

If you don’t show up and didn’t cancel in advance, CBP generally treats it as a no-show. Your application may be terminated and your $100 fee is not refunded. You would need to submit a new application and pay the fee again. So if you know you can’t make it, cancel as soon as you can and reschedule. If you have an emergency (medical, family), you can try contacting CBP to explain — but there’s no guarantee they’ll waive the no-show. For more on what happens after the interview stage, see does Global Entry ever get denied after the interview.

Frequently asked questions

Can I reschedule my Global Entry interview?

Yes. Log in at ttp.dhs.gov, cancel your current appointment, then use the scheduler to book a new date, time, and/or enrollment center. There’s no rescheduling fee.

Is there a fee to reschedule Global Entry?

No. CBP does not charge for rescheduling. Your $100 application fee stays with your application. You only lose it if you no-show.

What happens if I miss my Global Entry interview?

Missing your appointment without canceling in advance is typically treated as a no-show. Your application can be terminated and the fee is not refunded. You’d need to reapply.

How do I reschedule on the TTP website?

Sign in at ttp.dhs.gov (or ttp.cbp.dhs.gov), open your Global Entry application, cancel your current interview, then go to the appointment scheduling section to choose a new date, time, and location.

Can I change to a different enrollment center when I reschedule?

Yes. When you book your new appointment after canceling, you can select any enrollment center that has availability.